Legal Support Excellence: Writing Standard Operating Procedures
Writing Standard Operating Procedures
 
9.00am-5.00pm
Singapore Academy of Law, Stamford 1, #08-08, The Adelphi, 1 Coleman Street, S179803

 

Legal Support Excellence: Writing Standard Operating Procedures 

20-21 October 2020, 9.00pm-5.00pm

Standard Operating Procedures (SOPs) are a set of clear instructions that show how to perform a routine or repetitive activity in an organization. The development and use of SOPs are an integral part of any successful  quality system. This very thorough course takes you through the POWER writing process for developing SOPs. You will use a work-based case study to produce an SOP and then receive peer and trainer feedback on your text.


Course Outline

 

Introduction and Overview 

  • Why? Purpose & benefits
  • Who? Writers & responsibilities
  • How? The SOP writing process

Planning

  • Deciding the content
  • Collecting the data
  • Understanding the target audience

Organising

  • Tasks, steps and sub steps
  • Step numbering
  • Appendices, cover page and headers

Writing

  • Plain English
  • Conditional statements
  • Logic tables
  • Warnings, cautions and notes

Editing

  • Using visual aids
  • Formatting documents
  • Checking grammar

Reviewing

  • Revising SOPs
  • Testing and maintaining SOPs


Registration Fee

List Fee S$1016.50 (inclusive of GST)

Click here to register.

Click here for brochure.

SFC Eligible! For enquiries, please email [email protected]