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Singapore Academy of Law

PERSONAL DATA PROTECTION POLICY

Thank you for viewing this Personal Data Protection Policy (“Privacy Policy”). This Privacy Policy applies to the Singapore Academy of Law (“SAL”) and its subsidiaries listed below:

  1.  LawNet Technology Services Pte. Ltd.
  2. Singapore Mediation Centre
  3. Asian Law Business Institute
  4. SAL Ventures Ltd.  

(collectively, the “SAL Group”, “we”, “us” or “our”).

  1. Purpose

This Privacy Policy sets out the manner in which the SAL Group collects, uses, discloses, retains, and/or processes your personal data which may have been or may be collected by the SAL Group in order to carry out our activities (including but not limited to the provision of programmes, products or services) and operations; and the measures we take to protect personal data in our possession. This Privacy Policy is designed to meet the requirements of Singapore’s personal data protection laws.

This Privacy Policy is intended to comply with the requirements of Singapore’s applicable personal data protection laws, including the Personal Data Protection Act 2012 (“PDPA”), as may be amended from time to time.

  1. Application of Privacy Policy

This Privacy Policy applies to all individuals who interact with the SAL Group, including SAL members, SMC mediators, adjudicators, panel members, trainees, course participants, customers, applicants, service users, content providers, non-members and other individuals whose personal data is collected in connection with the SAL Group’s activities, programmes and services. You are encouraged to periodically review this Privacy Policy to be informed of how the SAL Group is protecting your information and, where appropriate, any updates to this Privacy Policy will be notified to you by email. By using our website or services, becoming a member of SAL or the SAL Group, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy. Where your consent is required under applicable law, SAL Group will seek such consent through the relevant forms, portals, registration pages, contractual documents or other appropriate means.

  1. Types of Personal Information Collected

Personal data is any data whether true or not, about an individual who can be identified from that data or from that data and other information to which SAL Group has or is likely to have access to, such as an individual’s home address, telephone number, or a member’s transaction activity in relation to SAL Group’s activities. For instance, when an individual registers for an SAL Group event or programme, applies for membership, accreditation or appointment to a professional panel, registers for mediation or adjudication services, or enrols in a training programme, the individual may provide us with identifying information such as (but not limited to) their name, telephone number and email address. To process payment, a member may provide us with their credit card number and expiry date. When a member applies for membership, we may collect requisite information such as the member’s date of birth, nationality, qualification received, and their employment history.

  1. How We Collect Your Personal Data

We collect personal data about you from various sources. For example, we collect and obtain information:

(a)  Directly from You

Much of the personal data we collect is provided by you, such as when you apply for membership, accreditation or appointment to a professional panel, register for SAL Group’s activities, mediation, adjudication, training programmes or other services, purchase products and services from the SAL Group, use any of the websites or online services operated by the SAL Group, or contact us.

(b)  Using Online Tracking Technologies such as Cookies

Cookies may be used on some pages of our websites. We may use, without limitation, traffic log cookies, analytics, advertising pixels, and third party cookies to identify which pages are being used. Cookies allow our websites to respond to you and can tailor their operations to your needs by gathering and remembering information about your preferences. This helps us analyse data about web page traffic and improve our websites. You can choose to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the features of our websites if cookies are disabled.

(c)  From Our Business Partners and from Other Sources

We may also receive your personal data from our third-party service providers and other sources, which includes business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies.

  1. Collection, Use and Disclosure of Your Personal Data

We may collect, use and/or disclose your personal data for any or all of the following purposes, including:

(a) Providing Products and Services and to Fulfil Core Business Functions:

  1. Operating and allowing you access to the websites and online service portals operated by the SAL Group;
  2. Communicating with you on various matters including changes to SAL Group’s activities;
  3. Updating our database with your personal data;
  4. Performing obligations in the course of or in connection with our provision of the products and/or services requested by you;
  5. Verifying your identity;
  6. Responding to, handling, processing queries, requests, applications, complaints, and feedback from you;
  7. Processing payment or credit transactions; and
  8. Administering mediation, adjudication, accreditation, professional panel appointments, training programmes and other dispute resolution services provided by members of the SAL Group.

(b)  Legal Obligations:

  1. Performing the SAL Group’s statutory functions and administering our activities and operations; and
  2. Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority.

(c)  Marketing and Promotional Purposes:

  1. Informing you of products and/or services available from the SAL Group.

(d)  Analytics and Personalization:

  1. Contacting you for surveys to conduct research about your opinion of current services or potential services that may be offered and to measure or understand the effectiveness of our advertising; or
  2. Statistical analysis, planning and reporting.

(e) Any other purpose relating to or reasonably related to the above purposes, or as notified to you at the time of collection to achieve any other incidental business purposes related to or in connection with the above.

Where SAL Group sends marketing or promotional communications to Singapore telephone numbers, SAL Group will comply with the applicable Do Not Call (“DNC”) provisions under the PDPA, including checking the relevant DNC Registers where required, unless valid consent or an applicable exemption applies. Individuals may opt out of receiving marketing communications through the unsubscribe facility provided or by contacting SAL Group.

  1. Disclosure of your Personal Data

SAL Group does not sell, rent or lease its member/non-member lists to third parties. In addition to the purposes listed above, we may disclose certain personal information to our Preferred Partners (defined below) that perform services to support our core business functions and internal operations including administration of your membership, performance of statistical analysis, sending email or postal mail, provide customer support, or arranging for deliveries. All such Preferred Partners are prohibited from using your personal data except to provide these services to or on behalf of the SAL Group, and they are required to maintain the confidentiality of your information. Such preferred partners (“Preferred Partners”) include:

  1. our business partners, vendors, and sub-contractors for the performance of the SAL Group’s services and operations;
  2. where applicable and where permitted by law, advertisers and advertising networks that require personal data to personalise relevant adverts to you and others;
  3. analytics and search engine providers that assist us in the improvement and optimisation of our websites;
  4. organisations which share a business relationship with the SAL Group in areas such as marketing collaborations to carry out SAL Group’s activities and operations and co-branding exercises;
  5. our professional advisors such as our auditors and lawyers; and
  6. any other third party who reasonably requires your personal data to achieve any other incidental business purposes related to or in connection with the above.

We will not restrict or deny you access to SAL Group’s services because of choices and requests you make in connection with your personal data. However, please note that certain choices may affect SAL Group’s ability to deliver our services.

  1. How We Store and Protect your Personal Data

SAL Group maintains reasonable and appropriate physical, electronic, and procedural safeguards designed to protect your personal data from unauthorised access, use or disclosure. SAL Group maintains your personal data on computer servers in a controlled, secure environment, with reasonable safeguards in place. SAL Group will not share your personal data with third parties without your permission, except if required by law or a court order to do so.

You should be aware, however, that no method of transmission over the Internet or method of storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your personal data, and are constantly reviewing and enhancing our security measures.

In the event of a data breach involving personal data in SAL Group’s possession or control, SAL Group will assess the incident in accordance with applicable data protection laws and take reasonable steps to contain and remediate the breach. Where the breach is assessed to be notifiable, SAL Group will notify the Personal Data Protection Commission and/or affected individuals as required under the PDPA.

As far as possible, the SAL Group stores all personal data collected in Singapore. However, it may be that your personal data shall be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for the SAL Group or for one of our Preferred Partners. By submitting your personal data to us, you agree to the transfer, storage or processing of your personal data outside Singapore and the SAL Group assures you that your personal data shall be accorded a standard of protection that is at least comparable to the protection under the PDPA by legally enforceable obligations or other appropriate safeguards.

  1. Retention of Personal Data

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain, securely delete or destroy documents containing any personal data about you, or remove the means by which the data can be associated with you, when we no longer need it for the purpose for which we collected and retaining it is no longer necessary for legal or business purposes.

Please be aware that specific retention periods may vary depending on statutory, regulatory, audit, accounting, dispute resolution, limitation period and legitimate business requirements.

  1. Withdrawing consent

You may withdraw your consent given for any or all purposes set out in this Privacy Policy by writing to us at [email protected].

Upon receipt of your written request to withdraw your consent, we may require a reasonable period of time to process and respond to your request.

If you withdraw your consent to any or all purposes, and depending on the nature of your request, we may not be able to continue to provide some or all of our products and/or services to you. Please note that withdrawing consent does not affect our right to continue to collect, use, disclose or process your personal data where such collection, use, disclosure, and processing without consent is permitted or required under applicable laws.

If you are a member of SAL, a mediator, adjudicator, panel member, trainee or participant in programmes administered by a member of the SAL Group, you acknowledge that the collection and usage of certain personal data is necessary to maintain your membership, appointment, accreditation, participation or transactions and/or for processing transactions and for certain other purposes. Such other purposes include receiving information from the SAL and its subsidiaries and business partners relating to its programmes, products and services (“Other Information”). If you wish to opt out of receiving Other Information, you may at any time choose to unsubscribe by (1) writing to SAL at [email protected] or (2) clicking on the “unsubscribe” function on any electronically transmitted publications from SAL or (3) choosing to unsubscribe on the SAL customer portal. If you choose to unsubscribe as mentioned above, you will no longer receive any communications from SAL with respect to the Other Information but you will continue to receive communications from SAL relating to your membership.

  1. Access, accuracy and correction of your Personal Information

You have the right to access your personal data that is in our possession or is under our control and request for access to information about how we have, or may have, used or disclosed it during the 12 months prior to your request. We may charge you a reasonable fee to respond to your request. If we intend to do so, we will provide you with information about the fee prior to charging it.

You have the right to require us to correct any error or omission in your personal data that is in our possession or under our control. We also rely on you to ensure that your personal data such as your profile and contact information is accurate and complete. Please let us know of any changes to your personal data.

Please send all such access or correction requests in writing to [email protected], with sufficient information to allow us to correctly identify you as the requester.

  1. Link to other Websites

We may provide content which contains hyperlinks to other third party websites. We do not monitor, approve or have any control over any third party content or the third party websites and the data protection and privacy practices of such third party websites may differ from ours. SAL Group is not responsible for the content and privacy practices of such websites, and encourages you to carefully review the personal data and privacy related notices and terms of those third party websites.

  1. Contact Information

If you have any questions or feedback relating to how we collect, use, disclose, process or otherwise handle your personal data, please contact us at:

Email: [email protected]
Attention: Data Protection Officer

Mailing address:

Singapore Academy of Law
1 Coleman Street, #08-06
The Adelphi
Singapore 179803  

Tel: +65 6332 4388